Customs Taxation and Postal Services

Decree Law 1.804/80 on imports makes it CLEAR that every Brazilian has the right to import products worth up to $50USD (US Dollars) without any taxation.

In some cases, the "Tax Problems" status is related to ICMS Protocol 021/2011, which requires the collection of ICMS in the destination state of the various signatory states, which is retained by SEFAZ and will only be released after bureaucratic processes.

If you experience this problem with your product being taxed, please contact us so that we can assist you and try to minimize the tax charge.

If the charge is unavoidable and no other resource can avoid payment, it will be the responsibility of the end consumer.

We ask that you continue to monitor the delivery status using our tracking tool.

When it is released, we will request priority. We apologize for any inconvenience caused.